# Errors

Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:

{
  "code":-1121,
  "msg":"Invalid symbol."
}

# 10xx - General Server or Network issues

# 1000 UNKNOWN

An unknown error occured while processing the request.

# 1001 DISCONNECTED

Internal error; unable to process your request. Please try again.

# 1002 UNAUTHORIZED

You are not authorized to execute this request. Request need API Key included in . We suggest that API Key be included in any request.

# 1003 TOO_MANY_REQUESTS

Requests exceed the limit too frequently.

# 1004 NO_THIS_COMPANY

You are not authorized to execute this request. User not exit Company

# 1006 UNEXPECTED_RESP

An unexpected response was received from the message bus. Execution status unknown. OPEN API server find some exception in execute request .Please report to Customer service.

# 1007 TIMEOUT

Timeout waiting for response from backend server. Send status unknown; execution status unknown.

# 1014 UNKNOWN_ORDER_COMPOSITION

Unsupported order combination.

# 1015 TOO_MANY_ORDERS

Too many new orders.

# 1016 SERVICE_SHUTTING_DOWN

This service is no longer available.

# 1017 ILLEGAL_CONTENT_TYPE

We recommend attaching Content-Type to all request headers and setting it to application/json

# 1020 UNSUPPORTED_OPERATION

This operation is not supported.

# 1021 INVALID_TIMESTAMP

Timestamp for this request is outside of the recvWindow.
Timestamp for this request was 1000ms ahead of the server's time.
Please check the difference between your local time and server time .

# 1022 INVALID_SIGNATURE

Signature for this request is not valid.

# 1023 UNTIMESTAMP

You are not authorized to execute this request, we recommend that you add X-CH-TS to all request headers

# 1024 UNSIGNATURE

You are not authorized to execute this request, we recommend that you add X-CH-SIGN to the request header

# 11xx - Request issues

# 1100 ILLEGAL_CHARS

Illegal characters found in a parameter.

# 1101 TOO_MANY_PARAMETERS

Too many parameters sent for this endpoint.

# 1102 MANDATORY_PARAM_EMPTY_OR_MALFORMED

A mandatory parameter was not sent, was empty/null, or malformed.
Mandatory parameter '%s' was not sent, was empty/null, or malformed.
Param '%s' or '%s' must be sent, but both were empty/null!

# 1103 UNKNOWN_PARAM

An unknown parameter was sent.
each request requires at least one parameter. .

# 1104 UNREAD_PARAMETERS

Not all sent parameters were read.
Not all sent parameters were read; read '%s' parameter(s) but was sent '%s'.

# 1105 PARAM_EMPTY

A parameter was empty.
Parameter '%s' was empty.

# 1106 PARAM_NOT_REQUIRED

A parameter was sent when not required.
Parameter '%s' sent when not required.

# 1111 BAD_PRECISION

Precision is over the maximum defined for this asset.

# 1112 NO_DEPTH

No orders on book for symbol.

# 1116 INVALID_ORDER_TYPE

Invalid orderType.
In the current version , ORDER_TYPE values is LIMIT or MARKET.

# 1117 INVALID_SIDE

Invalid side.
ORDER_SIDE values is BUY or SELL

# 1118 EMPTY_NEW_CL_ORD_ID

New client order ID was empty.

# 1121 BAD_SYMBOL

Invalid symbol.

# 1136 ORDER_VOLUME_TOO_SMALL

Order volume lower than the minimum.

# 1138 ORDER_PRICE_WAVE_EXCEED

Order price exceeds permissible range.

# 1139 ORDER_NOT_SUPPORT_MARKET

This trading pair does not support market trading

# 1145 ORDER_NOT_SUPPORT_CANCELLATION

This order type does not support cancellation

# 20xx - Order issues

# 2013 NO_SUCH_ORDER

Order does not exist.

# 2015 REJECTED_CH_KEY

Invalid API-key, IP, or permissions for action.

# 2016 EXCHANGE_LOCK

Transaction is frozen

# 2017 BALANCE_NOT_ENOUGH

Insufficient balance